Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par James

more options

'I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

''''I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?'''

Solution choisie

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938