Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I need downloaded files eg bank statements to open with Adobe Acrobat, not via browser.

  • 1 réponse
  • 2 ont ce problème
  • 7 vues
  • Dernière réponse par Terry

diane.flute
diane.flute
more options

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

Toutes les réponses (1)

Terry
Terry
more options

Sometimes you get the page the document is on instead of the document itself. Do you have to click a download button? If not, right-click the link and select "Save link as".