Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Laptop dropoff and repair security protocol

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I'm taking my laptop in for service. Should I uninstall/delete Firefox to keep repairmen out of my accounts and passwords?

I'm taking my laptop in for service. Should I uninstall/delete Firefox to keep repairmen out of my accounts and passwords?

Toutes les réponses (1)

more options

Uninstalling Firefox won't help as that doesn't remove the profile folder. You would have to remove personal data stored in the Firefox profile folder. Make sure you keep a backup of important data.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).