Problem with Outlook 365 Mail on Firefox
'For the last two days I cannot open my email on Outlook 365 using my Friefox browser. I get a page sayig "Something went wrong" and then am asked to refresh. But that doesn't help. I've tried restarting my computer but that makes no difference.
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I did not like the way Microsoft e-mail was displayed on my system, so I started using; https://www.mozilla.org/en-US/thunderbird/ Thunderbird is a free email application that’s easy to set up and customize - and it’s loaded with great features!
Thunderbird Support Forum https://support.mozilla.org/en-US/questions/thunderbird
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}