Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Accounts

more options

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service.

Ernst ... ... ...

...

edited email and location address information from public and search/spam bots view as this is a community support forum.

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service. Ernst ... ... ... ... edited email and location address information from public and search/spam bots view as this is a community support forum.

Modifié le par James

Toutes les réponses (1)

more options

Hi Ernst, there's no charge for Firefox browsers.

Are you referring to your subscription for a paid product such as Mozilla VPN? If you are on a monthly payment plan for Mozilla VPN, and the card cannot be charged, the product might stop working. However, I don't know how much of a grace period there is for that -- it's not mentioned in this article: How do I update my payment information on Mozilla VPN?

If Mozilla VPN stops working, you should switch it off to make sure your software can connect to the internet normally.