Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Problems Forwarding Emails

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Jim Walden

Jim Walden
Jim Walden
more options

I have two gmail accounts that I use with Thunderbird. I am able to send and receive emails from each of them.

My problem is that when I am in my secondary account and if I try to forward an email, I get a popup message that I need to log into my primary gmail account. If I re-enter my password, it says the login failed and I need to change the password for that account.

I tried deleting the saved password, closing Thunderbird, reopening Thunderbird, and logging into the primary account using the same password, I was able to log in, but get the same error.

The server settings for both of my accounts are the same. Any ideas?

I have two gmail accounts that I use with Thunderbird. I am able to send and receive emails from each of them. My problem is that when I am in my secondary account and if I try to forward an email, I get a popup message that I need to log into my primary gmail account. If I re-enter my password, it says the login failed and I need to change the password for that account. I tried deleting the saved password, closing Thunderbird, reopening Thunderbird, and logging into the primary account using the same password, I was able to log in, but get the same error. The server settings for both of my accounts are the same. Any ideas?
Captures d’écran jointes

Solution choisie

Do you have two gmail smtp servers that are the same, except for the User Name (email address), and is each account set to send on the smtp with a matching User Name?

https://support.mozilla.org/en-US/questions/1324013

Also, you should have OAuth2 authentication for the incoming and outgoing servers, imap.gmail.com and smtp.gmail.com. Remove the passwords from Saved Passwords in Options, accept cookies in Options/Privacy & Security, restart TB, enter the account password in the OAuth window.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Solution choisie

Do you have two gmail smtp servers that are the same, except for the User Name (email address), and is each account set to send on the smtp with a matching User Name?

https://support.mozilla.org/en-US/questions/1324013

Also, you should have OAuth2 authentication for the incoming and outgoing servers, imap.gmail.com and smtp.gmail.com. Remove the passwords from Saved Passwords in Options, accept cookies in Options/Privacy & Security, restart TB, enter the account password in the OAuth window.

Jim Walden
Jim Walden Auteur de la question
more options

Thank you.

Once I got the security stuff you mentioned straightened out, my next attempt to forward the email got me a pop-up from Google. They consider Thunderbird to be a "less secure app", and blocked access. I had to change that setting and now all is well.

I really appreciate your help.