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Upgrade stuck?

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  • Dernière réponse par ffx3

sergeiys
sergeiys
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My Firefox (for Android) app seems to have been upgraded overnight. But now it's stuck on the migration page (screenshot attached), for hours now, and I can't use the browser at all. Any advice?

My Firefox (for Android) app seems to have been upgraded overnight. But now it's stuck on the migration page (screenshot attached), for hours now, and I can't use the browser at all. Any advice?
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Toutes les réponses (1)

ffx3
ffx3
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Hi, I had this issue too. I think it's just the UI getting stuck so do not panic!

To resolve it, I cleared the Firefox app from my running apps list (on my Android 10 Samsung I view the list with the Android menu-button next to Home button, then swipe up on the Firefox tile to remove it), then re-opened Firefox.

After this it proceeded to tick off all the items on the checklist straight away and I was able to continue.

Hope this works for you.