Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I FORGOT MY MASTER PASSWORD

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Toad-Hall

more options

Hello,

I forgot my master password for Thunderbird, how can I reset it ? or delete it ? And start-over, to try resolve it I also tried to re-install the thunderbird but it still wanted the Master Password,

PLEASE HELP

Hello, I forgot my master password for Thunderbird, how can I reset it ? or delete it ? And start-over, to try resolve it I also tried to re-install the thunderbird but it still wanted the Master Password, PLEASE HELP

Toutes les réponses (1)

more options

If using version 68*: Follow exact instructions as found at this link: https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_removing-your-master-password-if-the-master-password-has-been-forgotten

If using version 78*: Follow same instructions but.... You need to change the last bit of the line you need to copy. Copy and Paste all the following text instead of the text at the link above: openDialog("chrome://pippki/content/resetpassword.xhtml")


Please note, As the purpose of a Master Password is to protect stored passwords, when the Master Password is removed/reset it means all stored passwords are removed.