Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

password reset

  • 3 réponses
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par Paul

pineaire
pineaire
more options

Trying to reset the Firefox master password on a tablet running Andriod version g, the "file not found" message comes up for <chrome://pippki/content/resetpassword.xhtml>. Is there another way of resetting the master password?

Trying to reset the Firefox master password on a tablet running Andriod version g, the "file not found" message comes up for <chrome://pippki/content/resetpassword.xhtml>. Is there another way of resetting the master password?

Toutes les réponses (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I recommend that you follow this guide that will help you to reset your master password:

https://support.mozilla.org/en-US/kb/using-master-password-firefox-android

pineaire
pineaire Auteur de la question
more options

I have tried using the procedure outlined for forgotten password without success. I outlined the response received in the original post.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

The process you are following is for the desktop copy of Firefox. In my post above is a guide to the process for Firefox for Android.