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Unable access the app after upgrade

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Following the recent automatic upgrade of Firefox for iOS to version 26, it is no longer possible to access the app successfully.

After tapping the Firefox icon, the app momentarily opens and then immediately closes.

Has anyone else experienced this and found a solution to this issue?

Thanks very much.

-- iPad Air (1st Gen) iOS 12.4.6

Following the recent automatic upgrade of Firefox for iOS to version 26, it is no longer possible to access the app successfully. After tapping the Firefox icon, the app momentarily opens and then immediately closes. Has anyone else experienced this and found a solution to this issue? Thanks very much. -- iPad Air (1st Gen) iOS 12.4.6

Modifié le par Datango

Toutes les réponses (1)

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Hi Datango, please ignore the unofficial support solicitation that someone posted. We have no idea where that leads and don't want you to get scammed.