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Sync trouble

  • 1 réponse
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par Paul

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Gotba new phone today. Tried to sync Firefox to new account. Verified that old phone has everything checked off to be able to sync everything I could. When I click sync on my new phone nothing is actually syncsd to my new phone. Don't know what to do now

Gotba new phone today. Tried to sync Firefox to new account. Verified that old phone has everything checked off to be able to sync everything I could. When I click sync on my new phone nothing is actually syncsd to my new phone. Don't know what to do now

Toutes les réponses (1)

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Hi

Firefox Sync will only work if you are signed into the same Firefox Account on the new device. You do not need to set up a new account, just use the existing email address and password that you used for your previous device.