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My account was originated with an email I no longer have so now am unable to retrieve verification code to access my account logins etc How can I keep account

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par Chris Ilias

RitaC1
RitaC1
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No longer have originating email How can I keep my account info and implement a current email. I really want all my logins and bookmarks. Is there someway to do this with my phone number?? Please help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

No longer have originating email How can I keep my account info and implement a current email. I really want all my logins and bookmarks. Is there someway to do this with my phone number?? Please help ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modifié le par Chris Ilias

Toutes les réponses (1)

Chris Ilias
Chris Ilias
  • Moderator
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Hi Rita, From your wording, I assume you think this is a private support ticketing system. It is not. This is a public community support forum. The people that answer questions here are users just like you, volunteering their time.

To protect your privacy, I've removed the personal information from your question.

Now, let's get to answering your question...

  1. Go to https://accounts.firefox.com/, and sign in. You shouldn't need to verify via email using this method; only if you're adding a device.
  2. Beside Secondary email, click Add.
  3. Enter a working email address you currently have access to, and click Add.

If that doesn't work, please read the instructions in the following article: I've lost my Firefox Sync account information - What to do