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How to delete an account you no longer have the password to?

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par McCoy

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I need to "delete" not add or change my account. it keeps getting changed to an old one I cant get in to or use but it keeps asking for a password that I don't know. I did not sign up with this email and haven't used it in years thanks to google

I need to "delete" not add or change my account. it keeps getting changed to an old one I cant get in to or use but it keeps asking for a password that I don't know. I did not sign up with this email and haven't used it in years thanks to google

Toutes les réponses (1)

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First reset your password :

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

Then delete your account :

https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

(I'm assuming that you're talking about your Firefox Sync account .... )