Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

After the last couple of updates, first - most of my bookmarks were lost, I restored most of them, but, Second I could not arrange them at all.

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par cor-el

tronchaser
tronchaser
more options

For the last few updates (They always seem to coincide with Windows updates, I doubt that is the culprit). When the up date is finished, the first one deleted all but a few bookmarks (and those were ones that I don't use all that often), I was able to restore from a file I have. But the second (and subsequent) updates rearranged them all, I tried to put the ones that I use most at the top, but they wouldn't move. I also had a couple of folders to group them into like pages, but they are aren't under the bookmarks/other bookmarks dropdown. There was an article that your help page that took me to the library, and most (again, but not all) were there, and the folders are there. I was able to rearrange them, but it only rearranges in the library. The missing bookmarks are also missing in the library page.


BTW, the FireFox version is v59.0.3 (64bit)

For the last few updates (They always seem to coincide with Windows updates, I doubt that is the culprit). When the up date is finished, the first one deleted all but a few bookmarks (and those were ones that I don't use all that often), I was able to restore from a file I have. But the second (and subsequent) updates rearranged them all, I tried to put the ones that I use most at the top, but they wouldn't move. I also had a couple of folders to group them into like pages, but they are aren't under the bookmarks/other bookmarks dropdown. There was an article that your help page that took me to the library, and most (again, but not all) were there, and the folders are there. I was able to rearrange them, but it only rearranges in the library. The missing bookmarks are also missing in the library page. BTW, the FireFox version is v59.0.3 (64bit)

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using Sync to synchronize your bookmarks across multiple devices?

If so, are you using a "mobile" version of Firefox with Sync? Firefox for Android or Firefox for iOS

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.