Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I have done a factory reset and have lost my email password. Can you help?

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par user01229325

more options

As a result of installing Trusteer on the recommendation of RBS, my computer ceased to function and the only option was to do a factory reset. Although I backed up everything on to discs, I now find that I can't un-zip the data on the discs, so am unable to recover my password for Thunderbird. I know that I have some very important emails to read. What can I do?

As a result of installing Trusteer on the recommendation of RBS, my computer ceased to function and the only option was to do a factory reset. Although I backed up everything on to discs, I now find that I can't un-zip the data on the discs, so am unable to recover my password for Thunderbird. I know that I have some very important emails to read. What can I do?

Solution choisie

Thunderbird has no password. Your email account with your email provider does and they administer it. Contact them for forgotten passwords.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Thunderbird has no password. Your email account with your email provider does and they administer it. Contact them for forgotten passwords.