Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I tried to restore my missing bookmarks from the most recent auto backup prior to the ugrade to Quantum. Told me "Unable to process". I need my bookmarks. Help.

more options

I was just recently upgraded to Firefox Quantum and am now missing all of my bookmarks. I tried to restore my missing bookmarks from the most recent auto backup prior to the upgrade to Quantum. It told me "Unable to process". I need my bookmarks. Help. BTW I can't even create a new bookmark with this new updated version. I am not happy. Can you suggest how I can resolve this problem? If I cannot resolve it...how do I go back to the previous version?

I was just recently upgraded to Firefox Quantum and am now missing all of my bookmarks. I tried to restore my missing bookmarks from the most recent auto backup prior to the upgrade to Quantum. It told me "Unable to process". I need my bookmarks. Help. BTW I can't even create a new bookmark with this new updated version. I am not happy. Can you suggest how I can resolve this problem? If I cannot resolve it...how do I go back to the previous version?

Solution choisie

Upon my last restart...everything showed up.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Upon my last restart...everything showed up.