Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

V5.7 is running painfully slow. Can't fix it. How do I download V5.6?

  • 1 réponse
  • 7 ont ce problème
  • 5 vues
  • Dernière réponse par philipp

BillNewl
BillNewl
more options

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6

Bill Newland

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6 Bill Newland

Solution choisie

hi bill, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

Solution choisie

hi bill, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.