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Firefox doesn't play Youtube videos in Windows 10 (64 bit)

  • 1 réponse
  • 2 ont ce problème
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  • Dernière réponse par philipp

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I recently installed Windows 10 Professional (64 bit) when I replaced my hard drive. Now Firefox will not play Youtube video. I get an error that say the browser does not currently support video format. (see screen capture). When I go to the frequently asked questions, it says my browser supports HTML5 video.

I have downloaded and installed the newest version of Firefox [56.0.2 (64 bit)]

Youtube videos play fine in Chrome and Edge (which is now my default browser until Firefox gets it act together).

I recently installed Windows 10 Professional (64 bit) when I replaced my hard drive. Now Firefox will not play Youtube video. I get an error that say the browser does not currently support video format. (see screen capture). When I go to the frequently asked questions, it says my browser supports HTML5 video. I have downloaded and installed the newest version of Firefox [56.0.2 (64 bit)] Youtube videos play fine in Chrome and Edge (which is now my default browser until Firefox gets it act together).
Captures d’écran jointes

Toutes les réponses (1)

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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

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