Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird will not accept my username & p/wd for a new acc.

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Matt

WayneBagnall
WayneBagnall
more options

I have installed Thunderbird on my computer and added a Bigpond email account but when I try to add my gmail account I am told that the username and/or password is incorrect yet I can log into Google mail with that password and username without a problem.

I have installed Thunderbird on my computer and added a Bigpond email account but when I try to add my gmail account I am told that the username and/or password is incorrect yet I can log into Google mail with that password and username without a problem.

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Does the new account dialog tell you that the setting have been found?

Most account setup problems are causes by anti virus products that think they are scanning mail and totally mung the setup, or block Thunderbird because it is not allowed internet access in the firewall.

The firewall issue is usually defined by Thunderbird not being able to look up the gmail or other mail server settings.