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After the latest update I can load but not login to the NY Times - any suggestions?

  • 1 réponse
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  • Dernière réponse par Shadow110

freddipasquale
freddipasquale
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When clicking the login button on the NY Times homepage, nothing happens. I cannot get the screen where I can input my username and password. However when I go to the NYT MyAccount page, I can login. Also, and this may be unrelated, when I right click on the go back one page arrow I notice the same website listed multiple times despite the fact that I've loaded the page only once.

I'm running Windows 10 and am current with all updates.

When clicking the login button on the NY Times homepage, nothing happens. I cannot get the screen where I can input my username and password. However when I go to the NYT MyAccount page, I can login. Also, and this may be unrelated, when I right click on the go back one page arrow I notice the same website listed multiple times despite the fact that I've loaded the page only once. I'm running Windows 10 and am current with all updates.

Solution choisie

Can I get you to go to the Control Panel and find Java. General Tab - -> Temporary Internet Files at bottom and click Settings then Delete Files and put a tick in the empty box Installed Applets and Applications and Click OK. You may or may not have to click Apply.

It would be good to clear your Cache also.

Noticing you are having some Video Driver issues. Please re-install or updated you drivers please. https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Note : Microsoft, Windows 10 may change your drivers to their own with out notice. https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/

Please let us know if this solved your issue or if need further assistance.

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Toutes les réponses (1)

Shadow110
Shadow110
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Solution choisie

Can I get you to go to the Control Panel and find Java. General Tab - -> Temporary Internet Files at bottom and click Settings then Delete Files and put a tick in the empty box Installed Applets and Applications and Click OK. You may or may not have to click Apply.

It would be good to clear your Cache also.

Noticing you are having some Video Driver issues. Please re-install or updated you drivers please. https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Note : Microsoft, Windows 10 may change your drivers to their own with out notice. https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/

Please let us know if this solved your issue or if need further assistance.