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When i do a search, it brings up the tab opens and i see the emails. when i try to open one, it open a new tab which has no email in it just the headers.

  • 1 réponse
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par Toad-Hall

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Search tab shows emails, click on an email and it opens a new tab, but no thread is shown, nor is an email.

Search tab shows emails, click on an email and it opens a new tab, but no thread is shown, nor is an email.

Toutes les réponses (1)

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It is possible the global search is not up to date and is showing email headers of emails already deleted.

Try the following to rebuild the global database :

Make hidden files and folders visible:

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open folder' button.

a new window opens showing the contents of your profile name folder.

  • Close Thunderbird now - this is important
  • locate and delete this file : global-messages-db.sqlite
  • Start Thunderbird.
wait a while whist the global database gets rewritten.

Then try the search again.