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Cannot access anything in the menu, such as addons, zoom in/out, what's wrong?

  • 4 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par FredMcD

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I have always been able to zoom/zoom out to make the screen print bigger/smaller & have always been able to go to Add On's Manager to add/remove Addon's. Suddenly I cannot do any of this. Has there been an update that has changed this option?

I have always been able to zoom/zoom out to make the screen print bigger/smaller & have always been able to go to Add On's Manager to add/remove Addon's. Suddenly I cannot do any of this. Has there been an update that has changed this option?

Solution choisie

Cannot access anything in the Menu. I currently have Aeon Cloud for my theme. Is this not available anymore? If not, how do I change my theme so I can access the menu?

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Toutes les réponses (4)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Solution choisie

Cannot access anything in the Menu. I currently have Aeon Cloud for my theme. Is this not available anymore? If not, how do I change my theme so I can access the menu?

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FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Problem is still there. Is the Aeon Cloud theme not available anymore? If not, how do I access my options/addons to change the theme.

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A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


I don't know anything about Aeon Cloud

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
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