Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Trying to install in MacOS 10.11.5, I get an error message: "Can't open disk image. Protocol wrong type for socket."

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par jmccarty3

more options

The disk image file downloads and displays on the desktop as "Firefox 47.0.dmg" The disk image file does not open automatically. When the .dmg file is double clicked, a box with the above error message appears.

The disk image file downloads and displays on the desktop as "Firefox 47.0.dmg" The disk image file does not open automatically. When the .dmg file is double clicked, a box with the above error message appears.

Toutes les réponses (2)

more options

Try to reload the DMG file. You can find the full version of the current Firefox release (47.0) in all languages and all operating systems here:

more options

I have reloaded the full version multiple times with the same result.