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Can't get rid of Get a Clip

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par philipp

kareen53
kareen53
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I am plagued with the Get a Clip adware and cannot get rid of it. I read to go to the upper right menu and click the bars...click help...help is not there. Then troubleshooting ...there is nowhere to go to get help. I searched all your help issues...can't find anything.

I am plagued with the Get a Clip adware and cannot get rid of it. I read to go to the upper right menu and click the bars...click help...help is not there. Then troubleshooting ...there is nowhere to go to get help. I searched all your help issues...can't find anything.

Toutes les réponses (1)

philipp
philipp
  • Moderator
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hi, this appears to be installed as an unwanted extension in your case. please proceed like this:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page