Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

print preview cannot find printer in Thunderbird

  • 3 réponses
  • 3 ont ce problème
  • 18 vues
  • Dernière réponse par Kits47

nukahiva
nukahiva
more options

I am using TB 38.72, Win 7 Pro. When I try to use print preview I get an error message saying it cannot find the print, but if I hit the print button it prints just fine. Print preview works in all my other programs. I tried disabling AdBlock and that did not help. I pulled up the troubleshooter files and in the "Important Modified Preferences" sections it shows an HP printer model I do not have. I don't know where this came from or if it makes a difference since it will print, just not print preview.

thank you for any help.

I am using TB 38.72, Win 7 Pro. When I try to use print preview I get an error message saying it cannot find the print, but if I hit the print button it prints just fine. Print preview works in all my other programs. I tried disabling AdBlock and that did not help. I pulled up the troubleshooter files and in the "Important Modified Preferences" sections it shows an HP printer model I do not have. I don't know where this came from or if it makes a difference since it will print, just not print preview. thank you for any help.

Solution choisie

The settings appear ok. The only options are for settings margins, footers, etc. The printer works ok and prints what it is supposed to but print preview gives me the error message "cannot find printer" This does not happen with other programs.

later this day!!!

I finally went to tools, options, advanced, config editor and changed 'print.print' to default. I guess it some how got configured to a different printer that I don't even own. Computer gremlins no doubt.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

amanchesterman
amanchesterman
more options

Have you tried going to File > Page Setup and checking that it is set correctly for the printer you do have?

nukahiva
nukahiva Auteur de la question
more options

Solution choisie

The settings appear ok. The only options are for settings margins, footers, etc. The printer works ok and prints what it is supposed to but print preview gives me the error message "cannot find printer" This does not happen with other programs.

later this day!!!

I finally went to tools, options, advanced, config editor and changed 'print.print' to default. I guess it some how got configured to a different printer that I don't even own. Computer gremlins no doubt.

Modifié le par nukahiva

Kits47
Kits47
more options

On the current version, as of this date, there is no access to config editor, via the described route.