Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I can't sync my bookmark even though I have account

  • 3 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par cor-el

more options

My windows was reset because of virus, so all application including firefox is uninstall. I downloaded new one after I got my windows back. I signed in my firefox account but i can't get my old bookmark :( what should i do? :(

My windows was reset because of virus, so all application including firefox is uninstall. I downloaded new one after I got my windows back. I signed in my firefox account but i can't get my old bookmark :( what should i do? :(

Solution choisie

Do you have an "C:\Windows.old" folder?

If you have a "C:\Windows.old" folder with personal data from a previously installed Windows version then you can recover personal data from a previously used profile in this backup.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

You can use this button to go to the current Firefox profile folder:

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

Solution choisie

Do you have an "C:\Windows.old" folder?

If you have a "C:\Windows.old" folder with personal data from a previously installed Windows version then you can recover personal data from a previously used profile in this backup.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

You can use this button to go to the current Firefox profile folder:

more options

wow thanks for your help! now i get my bookmarks back :)

more options

You're welcome.