Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why has my e-mail account changed from Microsoft to a Google account ... since this morning ... what happened?

more options

When I sign into my inbox, a Google browser comes up ... and this is what it says:


We've detected a problem with your cookie settings.

Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more


I never intentionally changed anything ... I don't want Google ... what the hell happened?

Thank you ... catfishcatcher101

When I sign into my inbox, a Google browser comes up ... and this is what it says: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more I never intentionally changed anything ... I don't want Google ... what the hell happened? Thank you ... catfishcatcher101

Toutes les réponses (1)

more options

Hi catfishcatcher101, could you describe the steps you use to sign into your Inbox? For example, are you using a shortcut on the Windows desktop, or a bookmark on Firefox's Bookmarks Toolbar, or some other method to get to your email?

You can access Microsoft email using either of these URLs -- they will redirect you to log in if needed:

If your home page changed unexpectedly, you can restore it back to what you prefer using the steps in either of these articles:

Does that help? If not, could you describe what else is going on?