Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Backup tip

  • 1 réponse
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par philipp

more options

Hi. I have mozilla installed in a notebook. I have an email account saved on it, i.e. I can open email account instantly, without typing password, because password was saved before in mozilla. I dont remember password. Notebook's motherboard burns couple days ago, but I still have acess to hard drive contents in another computer. What folders and/or files I need to backup to mozilla installed into another computer, to restore access to this email account?

Hi. I have mozilla installed in a notebook. I have an email account saved on it, i.e. I can open email account instantly, without typing password, because password was saved before in mozilla. I dont remember password. Notebook's motherboard burns couple days ago, but I still have acess to hard drive contents in another computer. What folders and/or files I need to backup to mozilla installed into another computer, to restore access to this email account?

Solution choisie

hi, hopefully this support article should help you to get to your old profile's data on the hdd: Recovering important data from an old profile if there are still things unclear afterwards, just report back here in the forum...

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

more options

Solution choisie

hi, hopefully this support article should help you to get to your old profile's data on the hdd: Recovering important data from an old profile if there are still things unclear afterwards, just report back here in the forum...