Quickbooks Online is no longer functional in firefox
Something is occurring so that quickbooks online (https://qbo.intuit.com/app/homepage) won't show the login in firefox. I'm not sure if this is a firefox or a qbo thing. Or something I'm doing wrong. It's worked fine for the past year. Now when I try to go to the login page I get (https://qbo.intuit.com/qbo28/login?webredir) and the login doesn't show. It's working fine in internet explorer which is a shame because I generally don't like IE. Would hate to have a compatibility issue as work trumps preferences.
Solution choisie
I tried the link; https://qbo.intuit.com/app/homepage
and was re-directed to; https://qbo.intuit.com/qbo27/login?webredir
The https://qbo.intuit.com/qbo28/login?webredir link works okay.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Lire cette réponse dans son contexte 👍 0Toutes les réponses (3)
Solution choisie
I tried the link; https://qbo.intuit.com/app/homepage
and was re-directed to; https://qbo.intuit.com/qbo27/login?webredir
The https://qbo.intuit.com/qbo28/login?webredir link works okay.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Thanks.
Glad to help. Safe Surfing.