Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Is it absolutely necessary to update to the latest version? I find that after updating, all my passcodes have been erased.

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par TamraSmith

TamraSmith
TamraSmith
more options

This is my personal home computer & I like having all my passcodes auto saved & then I don't have to remember & input them every time I access an account. When I update Mozilla, all my codes are gone. Aggravating.

This is my personal home computer & I like having all my passcodes auto saved & then I don't have to remember & input them every time I access an account. When I update Mozilla, all my codes are gone. Aggravating.

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are your using the Norton toolbar to save your passwords? I see that your Norton Toolbar is inactive. Norton Toolbar 2015.5.0.113 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

iirc. that is the current version number of the Norton Toolbar for Firefox 39.0 -.113

Have you tired to enable it in the Add-ons Manager? { Ctrl + Shft + A } > Extensions

TamraSmith
TamraSmith Auteur de la question
more options

{ Ctrl + Shft + A } > Extensions doesn't do anything.