Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why does It keep asking me to upgrade and restart even though i already have?

idontunderstandthis
idontunderstandthis
more options

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over....

Have I not upgraded? How do I get this to stop?

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over.... Have I not upgraded? How do I get this to stop?

Toutes les réponses (3)

user633449
user633449
more options

You are running Firefox 34, the most recent version is 35.0.1. If you are having trouble updating, please try downloading the most recent version from www.getfirefox.com and installing it over your existing version. It will save your information but update Firefox to the newest version.

idontunderstandthis
idontunderstandthis Auteur de la question
more options

Thank you. I did that, replaced the new FireFox, got the alert to download again, did that, restarted, then got the same alert...

idontunderstandthis
idontunderstandthis Auteur de la question
more options

And just got this alert shortly after