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After using Firefox/Android for a while, it just shows a black screen.

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Asus TF701 tablet (with keyboard dock) After navigating through several sites, Ffox-Android (v.34) displays only a black screen. When I look at the tab thumbnails, however, the sites seem to be rendered. But each time I select a thumbnail. the tab's full display is blacked out.

Help!

Asus TF701 tablet (with keyboard dock) After navigating through several sites, Ffox-Android (v.34) displays only a black screen. When I look at the tab thumbnails, however, the sites seem to be rendered. But each time I select a thumbnail. the tab's full display is blacked out. Help!

Toutes les réponses (1)

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Hi ChuckSott

Some questions to help us help you!

  1. Which websites are causing this problem? A few examples would be grand!
  2. Does this problem occur in FF35 for Android?
  3. If you could post a screenshot of the tab's full display being blacked out that would be super helpful
  4. Have you tried temporarily uninstalling all the add-ons in Tools -> Add-ons? Sometimes add-ons break Firefox!
  5. Finally what version of Android OS are you using? (ice cream sandwich 4.0, jellybean 4.1-4.3, kitkat 4.4? etc)

Modifié le par Roland Tanglao