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why do I often come with an error message "Secure Connection Failed" when browsing or searching google. is the problem wiyh google or actually firefox.

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Every then and now I get this error message while doing a research on google, or switching my search from web to search. Is the problem actually with google or firefox, because when this occurs I simply go to yahoo. It would actually be great if this error message quit showing up, either you guys call google and try to have this fixed or talk to your guys to fix this error. I don't understand why it's showing up when i'm already doing a search and write something else to research.

Thanks for reading this and understanding the frustration

-Chris

Every then and now I get this error message while doing a research on google, or switching my search from web to search. Is the problem actually with google or firefox, because when this occurs I simply go to yahoo. It would actually be great if this error message quit showing up, either you guys call google and try to have this fixed or talk to your guys to fix this error. I don't understand why it's showing up when i'm already doing a search and write something else to research. Thanks for reading this and understanding the frustration -Chris

Toutes les réponses (4)

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Hello Chris,

This behaviour could be triggered by corrupt cookies and cache.

Follow the easy steps below to clear your browsing cookies and cache:

1. Tap the "menu" button and select "Settings" 2. Tap "Privacy" and choose "Clear private data" 3. Put a check mark next to the items you want to clear and then tap "Clear data"

Hope this helps!

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the problem is that it keeps coming back, why can't it be fixed?

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Hello there,

Have you tired reinstalling Firefox for Android and see if the issue still exists?

Keep us posted!

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yes I did and just so you know, this error message is verry common and happens often. I had it on my pc, laptop, and android and at many peoples place aswell.