Why do you send dozens of update messages and then tell me I am up to date?
I get a grey block on my screen very often. When I say update, it says connecting to the update server, but never connects. When I try to update from 31 to 33, you tell me I am up to date.
I am running an IMAC. I just checked, my software is up to date.
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Hello,
If you are using the ESR version, make sure that your version is 31.2.0. Otherwise, the latest version of Firefox is 33.1.
You can check your version by going to:
- Help (or
> 
) > About Firefox
- Note this will automatically initiate an update
Another way you can check is by typing about:support in your address bar, or alternatively:
- Help (or > ) > Troubleshooting Information
If you are not at either of the two versions mentioned earlier, please make sure that you have write permission so that the updater can work, or download a fresh copy at:
- https://www.mozilla.org/en-US/firefox/new/
- (full installers for all localizations) https://www.mozilla.org/en-US/firefox/all/
And update using the dmg file (not sure how macs work - not sure if you need to uninstall and then reinstall?).
Please note that while you are browsing, it is possible that there are some scam pop-ups pretending to be from Mozilla. Do not trust those pop-ups - update by going to the "About Firefox" dialog box.
Consider using adblocking extensions such as Adblock Plus.