Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do I get rid of dnsrsearch.com

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par CoryMH

emisk43
emisk43
more options

I can not get rid of this malware. I scanned system with webroot it found the malware and claimed it was deleted but it is still there.

I can not get rid of this malware. I scanned system with webroot it found the malware and claimed it was deleted but it is still there.

Toutes les réponses (1)

CoryMH
CoryMH
more options

Hello,

Try also scanning with:

And then scan with these two to make sure that there are no other malicious files:

You can also check to see if your shortcut has been tampered with. Right click on your Firefox shortcut and select Properties. Check the target line under the Shortcut tab for any web pages after the "firefox.exe".

You can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Reset Firefox -fix most problems article for more information.

Did this fix your problems? If not, try posting in a forum specializing in malware removal: