Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

downloadhelper m2ts files only 3 mb and cannot be converted to mp4

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par philipp

nacunis
nacunis
more options

Just paid the $28 to register and re-installed in Firefox. The product of the download and convert is a file with filetype m2ts. I have found a converter for this type but the downloads are only 3 Mb!!! That isn't even close to the video's size and plays only the intro. What is wrong?

Just paid the $28 to register and re-installed in Firefox. The product of the download and convert is a file with filetype m2ts. I have found a converter for this type but the downloads are only 3 Mb!!! That isn't even close to the video's size and plays only the intro. What is wrong?

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hello nacunis, sorry but we can't offer support for paid third-party products here - please put that issue to the support channels provided by downloadhelper. thank you for your understanding!