Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

update to 30 hangs up during install/setup. no error messages

  • 2 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par FredMcD

kfarris
kfarris
more options

windows xp. when checking mail on yahoo, firefox throws up an update screen. I down loaded the update (saved 30 to my computer), closed firefox and the started the update. The progress bar get about 25% and hangs. I've done this over again several time and the results are the same. No errors just no update. any suggestions?

windows xp. when checking mail on yahoo, firefox throws up an update screen. I down loaded the update (saved 30 to my computer), closed firefox and the started the update. The progress bar get about 25% and hangs. I've done this over again several time and the results are the same. No errors just no update. any suggestions?

Toutes les réponses (2)

guigs
guigs
more options

Hi kfarris, Your troubleshooting information shows that you are already on version 30. Firefox just updated - why is it asking me to update again?

FredMcD
FredMcD
more options

Are you sure it was from Mozilla.org? Some of those alerts are viruses.