Thunderbird migrates many wanted mails to my junk box, though all junk settings are disabled.
Since a few weeks TB started migrating many of my incoming mails to the junk box. Disabling all settings regarding unwanted mail (in preferences as well as in account settings), does not help. New mails keep arriving in the junk box instead of the In box. Is it a bug? How can I fix it?
Kaikki vastaukset (4)
What is your account type - POP or IMAP?
Hi Christ1 It's an IMAP type account
Most likely the messages ending up in the junk folder have been moved there by your provider's spam filter. You may check via webmail if you can tune the provider filter. There's not much else you can do other than regularly checking for false positives.
Alternatively you can switch off the provider filter and train the Thunderbird built-in filter.
http://kb.mozillazine.org/Junk_Mail_Controls
Note that you cannot switch off the filter in Gmail.
Still strange that the massage appears that TB considers the mail to be junk. There is no sign the provider named it junk. Unfortunately I can't find a way to switch off the junk filter at the side of the provider, so I can't check that out. Thanks for helping anyway, christ1!