Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox background has turned "dead black". Now, it functions correctly but only links are visible. Address bar, tabs and setting options are also invisible.

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

aqeelahmad1
aqeelahmad1
more options

I installed Norton antivirus 2010, and after its installation when I opened Firefox, a pop-up error notification from Norton was appeared in the right below corner of mozilla firefox. After that time Background of Firefox is black and no test or object is visible on its dead back-ground except the links. Menu bar options, address bar and other setting options are either invisible or partly missing. I have tried different versions of Mozilla but this problem persists with every version of Firefox installed. Please, help me out in this regard.

I installed Norton antivirus 2010, and after its installation when I opened Firefox, a pop-up error notification from Norton was appeared in the right below corner of mozilla firefox. After that time Background of Firefox is black and no test or object is visible on its dead back-ground except the links. Menu bar options, address bar and other setting options are either invisible or partly missing. I have tried different versions of Mozilla but this problem persists with every version of Firefox installed. Please, help me out in this regard.

Kaikki vastaukset (2)

Matheus
Matheus
more options

It seems there is a compatibility problem. Close the Firefox disable the Norton Antivirus an try open Firefox again. I'm waiting for your reply telling if it worked or not.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).