Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 vastausta
  • 11 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja johngar

johngar
johngar
more options

attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Valittu ratkaisu

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

Luke
Luke
more options

You might try https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?s=firefox+download+unknown+error&r=0&e=sph&as=s#w_choose-a-valid-download-folder-in-safari-preferences or some of the other suggestions on that article.

johngar
johngar Kysymyksen kysyjä
more options

Valittu ratkaisu

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.