Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do roll back to the previous version of firefox? I've been crashing & freezing up constantly since the upgrading to the latest version?

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja Xircal

more options

How do I roll back to the previous version of firefox? I've been crashing & freezing up constantly since upgrading to the latest version?

How do I roll back to the previous version of firefox? I've been crashing & freezing up constantly since upgrading to the latest version?

Kaikki vastaukset (1)

more options
  1. Go to Download Firefox v3.6.17 and download it to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, go to the Plugins Check page and update those where necessary.