Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update 3.6.4 hanging paused win 7 as admin

  • 5 vastausta
  • 53 henkilöllä on sama ongelma
  • 18 näyttöä
  • Viimeisin kirjoittaja FIREFOXED

more options

I have the same problem as at http://support.mozilla.com/en-US/forum/1/629710?s=firefox+3.6.4+update+stuck+on+paused&as=s except it refers to 3.6.4 and I am on Win 7 as admin. I was set to be notified of updates, was notified and acepted but it stopped. Now I get the issue of pause at connecting to update server and resume is greyed out. Can I put a screenshot here? Do not want to reinstall. If download 3.6.4 manually can I install over the previous version?

This happened

Every time Firefox opened

== when the update for 3.6.4 was notified

I have the same problem as at http://support.mozilla.com/en-US/forum/1/629710?s=firefox+3.6.4+update+stuck+on+paused&as=s except it refers to 3.6.4 and I am on Win 7 as admin. I was set to be notified of updates, was notified and acepted but it stopped. Now I get the issue of pause at connecting to update server and resume is greyed out. Can I put a screenshot here? Do not want to reinstall. If download 3.6.4 manually can I install over the previous version? == This happened == Every time Firefox opened == when the update for 3.6.4 was notified

Valittu ratkaisu

I solved this by turning off tamper protection in NAV 2010. The Firefox immedately updated. I understand virus scanners/anti spyware program like spybot and SpySweeper can interfere with updates. Also Comodo AV. It seems to me that nything that protects over all system setting is worth looking at. I am not an expert. Do not forget to turn back on anything turned off to allow update

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (5)

more options

OP here Here is screenshot

more options

I have just noticed this under tools/options/show update history

more options

same here only on Windows VISTA business SP2

more options

Gary have you tried https:/support.mozilla.com/en-US/forum/1/660736

Se post from Corel did not work for me though

more options

Valittu ratkaisu

I solved this by turning off tamper protection in NAV 2010. The Firefox immedately updated. I understand virus scanners/anti spyware program like spybot and SpySweeper can interfere with updates. Also Comodo AV. It seems to me that nything that protects over all system setting is worth looking at. I am not an expert. Do not forget to turn back on anything turned off to allow update