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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Yikes. My firefox just lost Eno (an extension for my credit card purchases). Why has that happened; that I cannot find it and reload it onto my browser?

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja McCoy

timsheils
timsheils
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I've used and loved firefox for years and about 18 months ago I added Eno as an extension. Today, after calling my credit card company I was told that a glitch would require that I delete Eno and then reinstall it as an extension. That was two mistakes: first, the card company rep's suggestion and, second, my following that instruction. Now it is gone and I have been unable to find Eno as an extension (I am getting the sense that a recent change in either the extension or the browser or both has rendered them incompatible). Big drag ... not a pandemic, I realize, but still a drag. Any suggested tricks to get it back? Thanks

I've used and loved firefox for years and about 18 months ago I added Eno as an extension. Today, after calling my credit card company I was told that a glitch would require that I delete Eno and then reinstall it as an extension. That was two mistakes: first, the card company rep's suggestion and, second, my following that instruction. Now it is gone and I have been unable to find Eno as an extension (I am getting the sense that a recent change in either the extension or the browser or both has rendered them incompatible). Big drag ... not a pandemic, I realize, but still a drag. Any suggested tricks to get it back? Thanks

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McCoy
McCoy
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Hello   timsheils,

That must be frustrating .....

'Been trying to find out what could have happened,   but all I got was this :

https://addons.mozilla.org/lt/firefox/addon/capital-one-eno/

The only thing I can suggest is to try and contact them :

https://www.capitalone.com/support-center/contact-us

timsheils
timsheils Kysymyksen kysyjä
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Thanks McCoy. Yeah, I already was in touch with capitalone a couple of times and it remains unsolved and unexplained with any clarity by capitalone and mozilla. Tim

McCoy
McCoy
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I'm so sorry that I couldn't provide an option to get that extension back,   or at least come up with an explanation,   but there is literally no information whatsoever to be found as to what has happened   -   but who knows;   maybe someone else will find a way ......