Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF Attachments are empty

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja RenesisXI

more options

Hi all, i have this client that is having an issue with thunderbird, im not much of a thunderbird guy so i really dont know what the issue is.

Ive googled it but nothing matches my situation.

So, i setup automatic mail filtering (Messages go to respective folders automatically) and everything works fine except for attachments, the (PDF) attachments show up as 0KB when downloaded to the desktop or Adobe throws a warning when opening it.

The initial error in thunderbird is "this attachment appears to be empty, Check your firewall/antivirus"

Its not the firewall/antivirus because if non filtered emails that go directly to the inbox have the attachments working 100%, even if i drag the affected email from the folder to INBOX the attachments work just fine.

Any ideas? Funny enough .zip attachments seem to be fine.


Account type: IMAP


Thanks.

Hi all, i have this client that is having an issue with thunderbird, im not much of a thunderbird guy so i really dont know what the issue is. Ive googled it but nothing matches my situation. So, i setup automatic mail filtering (Messages go to respective folders automatically) and everything works fine except for attachments, the (PDF) attachments show up as 0KB when downloaded to the desktop or Adobe throws a warning when opening it. The initial error in thunderbird is "this attachment appears to be empty, Check your firewall/antivirus" Its not the firewall/antivirus because if non filtered emails that go directly to the inbox have the attachments working 100%, even if i drag the affected email from the folder to INBOX the attachments work just fine. Any ideas? Funny enough .zip attachments seem to be fine. Account type: IMAP Thanks.

Valittu ratkaisu

So it looks like if you right click on the folder and select repair, it will repair it and the function will resume.


Thanks for all your help.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

So it looks like if you right click on the folder and select repair, it will repair it and the function will resume.


Thanks for all your help.