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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Why, since yesterday, am I receiving attachments as winmail.dat instead of Word when nothing has changed on my computer or the person's who is sending the e-mai

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  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja frankiekriti

frankiekriti
frankiekriti
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Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat

Thanks and best wishes,

Frankie

Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat Thanks and best wishes, Frankie

Valittu ratkaisu

https://addons.mozilla.org/en-US/thunderbird/addon/lookout-1/

http://kb.mozillazine.org/Winmail.dat_attachments

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Kaikki vastaukset (3)

user01229325
user01229325
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This is a known Microsoft creating their own standards problem. Take it up with the person sending mail from Outlook.

https://support.microsoft.com/en-us/kb/278061

sfhowes
sfhowes
  • Top 10 Contributor
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Valittu ratkaisu

https://addons.mozilla.org/en-US/thunderbird/addon/lookout-1/

http://kb.mozillazine.org/Winmail.dat_attachments

frankiekriti
frankiekriti Kysymyksen kysyjä
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Thank you for your help - problem sorted courtesy of sfhowes.