Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox always crashes in win 10. What do you do with crash reportsts that are sent

  • 2 vastausta
  • 3 henkilöllä on sama ongelma
  • 16 näyttöä
  • Viimeisin kirjoittaja FredMcD

gglaze01
gglaze01
more options

Firefox loads fine but it will crash every time. Most of the time it crashes on Foxnews.com. But will also crash on other sites

Firefox loads fine but it will crash every time. Most of the time it crashes on Foxnews.com. But will also crash on other sites

Kaikki vastaukset (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about the crashes and thank you for submitting reports. Those are analyzed for trends and to prioritize fixes.

For personal support, you can share your crash reports with forum volunteers to see whether they points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page (or from disk), and then post some of the recent ones here.

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29