Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

My password manager will not remain active. It keeps going blank?

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 20 näyttöä
  • Viimeisin kirjoittaja guigs

steve579
steve579
more options

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

Kaikki vastaukset (1)

guigs
guigs
more options

Hi steve579, After downloading the update are you still seeing issues with the password manager?

Also please check to make sure that this does not happen in safe mode. Diagnose Firefox issues using Troubleshoot Mode