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I have a link to an IRS page.

It works fine on Safari, but I get an error message from the IRS site when I use the same link on Firefox. It there a SETTING I need to change in Firefox???

The message reads:

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/sso/ial1?resumePath=%2Fas%2FCOG0rU4ome%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fepostcard%2F&vnd_pi_application_name=EPOSTCARD Reference ID:

Hi, when using my iPad Pro, Firefox allow the movie files to be downloaded, but failed to open the window/tab to save the files. Please see the attached. This is after I hit download button and the movie has downloaded, then the screen look like this. I have already do the “restart” and Clear Cach”…and try to login and search for all the areas in “setting”…please help!

Your immediate help will be much appreciated!

Sincerely,

Elizabeth Tan

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An untrusted app is trying to access your Amazon account. Continuing will give access to all of your Amazon account data. To protect your information and privacy, we recommend you do not continue using this untrusted app to access your Amazon account.

Locking this thread, please continue here: [/questions/1453573]
Web I’m mages not visible on iPhone. Photos display fine

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print option for the page that LINKED to the PDF, but not for the PDF itself, which is what I wanted to print in the first place. I used to be able to do this, but had no need to do it for an unknown amount of time, and with the latest updates, the ability is gone, but I'm not sure which update, this or a prior one, caused this to happen.

The menu at the lower right does have a Share option (which has no obvious connection to printing), and the submenu for that has a Print option, which does nothing, neither printing nor bringing up the page selection and print option menu to which I was accustomed. Further down is the Print with HP Smart option, which does confirm connection to my HP printer (the same one that used to work), but says in the body of the page that there is no file to print.

I am using an iPhone 14 Plus with the latest iOS and Firefox updates. Is there another app that I must download? Perhaps an Adobe (or generic) PDF reader app, such as the one that Firefox on the PC opens? Or perhaps an HP app needs an update? I am not aware of any, nor is there any "missing app" message to alert me. I have searched and found the Adobe PDF reader and the HP Print and Scan app and downloaded them, but they are no help. Incidentally, when downloaded by Firefox on iPhone the statement PDF is, according to both of those apps, unable to be loaded due to errors, but on the PC it downloads and prints just fine (the same statement PDF, same account, same month), and on the iPhone it displays just fine also.

Someone please help me. I am currently using my phone only to alert me to the need to print each statement, and using my PC to log into each site, download the PDF, and print it. However, this is not always possible or feasible.

[edited email and phone# from public community forum]