Firefox Community Forum

I have been running into issues if Firefox affecting other programs. One example - closing a game from the big fish game manager. Normal termination of the game hangs up. Closing firefox, usually via the windows task manager, frees up the game manager and the game properly terminates. However, before having task manager close firefox, I see a number anywhere from 6 to 12 or more - firefox(10) for example - trying to re-launch firefox gets an endless round of messages about firefox not responding and a request to close firefox. So far I have only found one effective workaround to this issue. Booting into safe mode and clearing temp and prefetch. This usually holds but I have been seeing this every day for the last 4 days. What is going on and how do I fix it?

I am unable to login to Spectrum.net. I was able to login until a couple of days ago. I can login through Edge but I don't want to use Edge. I contacted Spectrum and since I can log in through edge they say it is a browser problem.

Hi, I try to visit my website ahsapsaksi.com. When I visit on firefox(Desktop and ios). I see the isimtescil template which is the old version of the website. However when I access from another browser like opera I see the updated website(welcome to acme page) only with VPN connection. I tried to delete cookies, visited in private tab etc., however I couldn't manage to see my updated website in firefox(in both desktop and ios).

Can you help me please?

Now a new update. When I visit the website on firefox with VPN connection, I saw the updated version, and from now on I cannot see the website without the VPN at all. I dont understand what is going on. But I tried to clear that cookie many times. Now it looks like the cookie is deleted not by deleting in the settings but using VPN. Now the problem is I cannot visit the website without VPN. Can you explain my experience? why did it happen?

I am writing this in Chrome on my old Win 7 HP laptop. There are no problems there. Microsoft should have just ended with Win 7, their only working OS. This is a big old laptop, heavy with a 17" screen, fragile, nonworking touchpad and with dying battery. For traveling I actually use a newer laptop - Dell XPS 13, light, sturdy, bright screen, long life battery, tiny... That came with Windows 10 initially and upgraded to Windows 11 later. I used Chrome for browsing initially just like on this laptop. At some point (I don't know whether this happened after Win 11 upgrade, I just didn't pay close intention to what Windows are doing behind my back) I just could not log on to Facebook in Chrome on Dell. Nobody is out there to help. Neither at FB, nor at Google, neither at Microsoft. Everything else worked fine. Before my travel to Europe this summer, I uninstalled Chrome and installed Firefox instead on the Dell. I carried over all my Google passwords. And everything worked fine, including Facebook. The trip to Europe went fine. Firefox performed great. Now a week back in the States, suddenly yesterday morning, out of the blue, without me doing anything to cause that (the day before I shut the lid, and everything worked fine), all hell breaks lose: I can't open a single page in Firefox - yet my WiFi connection is fine, and other devices work fine. Firefox opens the home page but nothing else, when I click on troubleshoot, my WiFi connection is suddenly dropped and I have to reconnect. I don't have Chrome on Dell, but I do have Edge, so I checked Edge: Edge opens some pages immediately, some pages only after I ask it repeatedly, all much slower and more laborious then it should be. So, while it did not lose functionality altogether like Firefox, I would say it is also not operating properly. But Skype, email software, printer connection - they work fine. Some satanic force entered the computer overnight and destroyed browser functionality. And I reseted everything and rebooted and restarted and deleted cookies, all the usual crap they tell us to hide what is really going on (some screw up or intentional sabotage in the code). There are no proxies. Firewall on or off does not matter. List of Windows updated shows the last one on 8/14, and for 10 days there was no problems. I fiddled with command prompt: sfc/scannow says everything is ok, malwarebytes say computer is clean, Edge improved after netsh winsock reset, but Firefox did not, I sent a request for tech support to Dell, but this can't be a hardware issue, it is most probably some software security bullshit issue that happened behind my back and that now requires someone with PhD in programming to figure out and solve. I am totally exhausted and very unhappy with the situation.

belozia1951

Bonjour, impossible de me connecter au site " caf.fr " message d'erreur : vérifiez que FIREFOX a l'autorisation d'accéder au Web (votre connexion pourrait être effective, mais protégée par un pare-feu) J'ai désinstallé le pare feu d'avast mais le problème demeure. Avec Google, j'ai accès au site. Merci de m'indiquer comment régler ce problème .

This message is to inform you that my email is being leaked from my Firefox browser, in hopes that Mozilla will provide a fix ASAP (if it hasn’t already done so in the latest version?). This leak was made known to me after visiting several websites (sites I've visited previously and sites I’ve NEVER visited before!), where I will receive an email very shortly, if not immediately after visiting and closing the browser tab for the website. (These are legitimate sites that are selling a product and, typically, very politely asking if I need more information, etc. ).

After noticing this, I got in the habit of clearing Firefox memory frequently, if not after every site I visit; but especially when my email is required to login. However, today I just notice that my email address is “permanently” located within the Firefox browser; and have to wonder if this could be how websites are getting my email… The email is located in the Firefox addon Video DownloadHelper app. The Companion App within Video DownloadHelper requires a payment, license #, and email to install. And, when looking thru its new menu today, I noticed my email (the same one I get messages from after visiting sites) is right there within the Video DownloadHelper menu (click on VDH icon, click on gear icon, click on More settings…).

So, I don’t know for certain whether my email is being compromised after logging in to a website and not immediately clearing memory after leaving the website OR if the compromise is from the Companion App within the Firefox Video DownloadHelper app, OR possibly both(?). If it is being leaked from Video DownloadHelper, I would greatly appreciate it if Mozilla would implore upon the VDH crew to remove it from the app.

And, if you can, I would greatly appreciate an email letting me know if/when this has been fixed! Thanks! Regards, Dave

I've been experiencing issues with my firefox browser (most updated version 129.0.2, running on Mac Sonoma 14.6.1). Seemingly at random times, it decides to start displaying weird symbols all over. The settings, the menu, the text on webpages, it all reverts to these weird symbols. Restarting the app and my laptop works sometimes, but only for a little bit of time then a day or two later this starts to happen again. I've tried to look at other help articles but it doesn't seem to be a font thing, it's becoming really frustrating and I hope there's an easy fix otherwise I won't be able to keep using this browser as I share my screen for work often.

This is what sows when i try to get newsmax.com I tired newsmax.com but get the same message as below.

Secure Connection Failed

An error occurred during a connection to www.newsmax.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I always been able to connect w/newsmax.com - until now. When it does not connect tells me to contact that site. Well... I tried and I can not get in to let them know. How do I fix this problem? Thank you in advance for your assistance and reply. Sandra

I have been having problems logging into Spectrum's website on my computer. I can login to the website using another browser. I have contacted Spectrum, they went over my entire account and stated that everything is working like it should. The person said to contact Firefox and have them check my account for any blocks. I can access any website and login without a problem using Firefox but Spectrum. Can you please help me. I really like Firefox as my browser and don't want to have to switch. Thank you.

I was trying to put a shortcut for Firefox onto my desktop and can't seem to find where the files for the browser are located. I have tried looking up where it could be online and all the answers I have found have been wrong. Please help.

When I try to open Facebook using Firefox, I get the following message:

Sorry, something went wrong.

We're working on getting this fixed as soon as we can.

When using Chrome or Bing I can access Facebook.

I use a desktop at home and a laptop when traveling. But never at the same time. Consequently I would need VPN to be installed on 6 devices, but never using more than 5 concurrently. Can I do this?

When using the Firefox browser I find that You Tube videos freeze up after a short while, and the whole website becomes unresponsive. I do not have this problem if I use the Chrome browser, so apparently the problem is specific to the Firefox browser.

Since a recent Firefox update it has decided to log me out every single day which is very annoying...I have looked at solutions that only computer guru's would understand and I have no time or desire to trouble shoot this. Therefore, I will be using a different browser until this problem is solved.

Thank you