- حل شده
White Bar over top of Firefox and address bar plus half of favorites bar
My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (read more)
My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.
The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.
I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!
He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.